Terms & Conditions

1. GENERAL Whenever the term "Seller" as used herein, it means New Age Enclosures, its parent company, subsidiaries, and affiliates. Quotations by Seller are subject to acceptance within thirty days from date, unless otherwise noted and are subject to change in price or other particulars by Seller upon notice to Buyer. The prices listed on web site may be incorrect. Any discrepancies between website pricing and actual costs will be communicated by the Seller to Buyer within 5 days of receipt of order. 

Open/Blanket Purchase Orders: All open/blanket orders must conform to the following requirements; (a) Pricing will be based upon the total quantity scheduled for release within a twelve (12) month period.  (b) Seller reserves the right to manufacture the "total quantity" of items ordered. (c) No blanket order will be held for more than twelve (12) months from the date of entry. (d) Blanket orders for made-to-order products are non-cancellable. (e) The first scheduled release of any made-to-order products must be within sixty (60) days of the order date. (f) The balance of material not released at the end of twelve (12) months will be shipped and billed completely. (g) Each scheduled release of made-to-order products must be at least fifteen (15) percent (%) of the total order quantity.

All custom pricing is subject to final design review. All offers to purchase, orders of Buyer under quotations and contracts of sale, are subject to final written acceptance by Seller's order acknowledgment and all terms thereof shall be interpreted according to the laws of the State of California, and sole and exclusive jurisdiction shall be with the courts of  Santa Maria, California.

2. TERMS OF PAYMENT All sales are F.O.B, New Age Enclosures, Santa Maria, California. Risk of loss transfers to Buyer upon Seller's delivery to the carrier. Delivery of services is effective as rendered. The following Terms of Payment providing other than payment in advance, cash on delivery or invoice are continuously subject to Seller's sole judgment of Buyer's creditworthiness.

Tooling: Payment of the total price is due: 50 percent with the order, 50 percent at the time of Seller's submission of first shot sample to Buyer. In the event Buyer orders a revision after substantial progress on the tool, payments will be due and payable according to the amounts and the schedule for completion, which was quoted before the revision. Terms for the revision shall be quoted in writing in advance of the work commencing.

Production Items (parts) and all other Services: Payment on all orders is due in advance. Credit applications will be considered after 3 pre-pay orders are successfully transacted. Upon approved credit; terms will be Net 30 days from the date of invoice. In case of delay of shipment at Buyer's request, payment is still due in full 30 days from the date of the invoice which will be generated and sent the day the order is ready to ship. Retention of parts by Buyer without timely notice (per Paragraphs 8 and 9 below) is prima facie evidence of acceptance requiring payment of invoice.

Past Due Service Charge: An interest payment of 2.5 percent per month will be accrued and shall be payable by Buyer on all past-due amounts.

3. SALES AND SIMILAR TAXES Sales, use, occupational, gross income, excise, or other similar taxes are not included in the price quoted and if this transaction is subject to any such tax, by any taxing authority whatever, such taxes or any costs in connection therewith, whether imposed before or after payment of the invoice, shall be paid by the Buyer.

4. MILITARY AND GOVERNMENT APPLICATIONS For military or government applications Seller's obligations shall be based solely on commercial standards.

5. MOLDS, DIES, AND TOOLS - CUSTODY, MAINTENANCE, AND CONTROL Buyer’s molds, dies, or tools in the possession of the Seller are at the risk of the Buyer, and Seller does not undertake to cover the loss of or damage to any such property. The Seller will hold all molds, dies, and tools in operation during their normal productive life, except that its liability to do so shall be limited to a period of one year after completion of the most recent production order and the Seller shall not be liable for the continued retention or availability of any such mold, die, or tool after the expiration of such period. A storage service charge will be invoiced to the Buyer for retention of inactive tools by Seller. An engineering charge of 30% of the cost of any mold, die or tool will be billed to Buyer for any tooling furnished to Buyer upon demand for delivery before the customer guaranteed quoted part quantity has been produced. If, in the judgment of the Seller, such tooling contains (or includes) proprietary ideas (or devices) Seller reserves the right to refund the purchase price of the tool; less engineering charge rather than surrender same.

6. DELIVERIES Deliveries are subject to confirmation at the time of order. Not all products listed as stock items may be in stock. Selecting a means of delivery on the website (i.e. UPS Next Day) only indicates your preferred method of shipment; it does not guarantee delivery, due to items availability. If an item is out of stock it will be communicated by the Seller to Buyer within 5 days of receipt of order. Production orders may be scheduled for multiple deliveries as follows: order quantity 500 – single delivery only; order quantity over 2,000 – three deliveries over 90 day period. The Seller shall be under no liability for failure to make deliveries where such failure to deliver may be due to fires, strikes, accidents, acts of God, labor or transportation difficulties, car shortage, inability to obtain deliveries of material, the action of any state, federal or local government or other causes beyond its reasonable control. Buyer agrees to accept any delayed shipment where such delay may be due to events beyond Seller's reasonable control, including, but not limited to: those events already described, completion of orders accepted before acceptance of this order, delay in or absence of receipt of necessary instructions from Buyer, or changes in the work to be performed.

7. PACKAGING & SHIPPING Production price quotation is based upon bulk packaging. All shipping is FOB, New Age Enclosures, 2240 S. Thornburg, Santa Maria, CA 93455. The customer is responsible for all shipping costs. Program-specific or “unique” packaging and shipping requirements must be established in writing before placement and acceptance of Purchase Order.

8. QUANTITIES AND WEIGHTS Unless specifically agreed to the contrary, the quantity or weights specified on the order are deemed to be approximate and the Seller is permitted to ship over or under by 5% on standard items and 10% on custom orders.

9. CLAIMED SHORTAGES Claims for error in quantity, weight, number, or condition must be notified to Seller, in writing, within ten (10) days after receipt of the material; and the Seller will not be responsible for any claims not reported within that period.

10. QUALITY ACCEPTANCE / RETURN OF MATERIAL No materials are to be returned without the Seller's prior written consent, as evidenced by Seller's Return Material Authorization Number. Customers should inspect products promptly upon receipt. If any defects are found contact must be made within 10 days of receipt of the product. An RMA number will be issued for the return of the product and this number must appear on all cartons. Buyer shall comply with the requirements set forth by Seller. Seller reserves the right to invoice Buyer, and Buyer agrees to pay a two hundred and fifty dollars ($250) penalty for each incorrectly submitted Non-Conformance Report (NCR) and or an NCR/RMA that turns out to be acceptable material. The charge is to cover the cost of processing the incorrect return. All specific manufacturing standards, required for a program, must be submitted in writing before Purchase Order acceptance.

11. CHANGES Changes in the services to be performed hereunder may be made only by the authority of the Buyer's instructions and written acceptance by the Seller. Any changes in scope, drawings, materials, or design of the parts, units, tools, or fixtures which affect costs will call for re-pricing, and if work has been started, Seller shall be properly reimbursed for work already performed even if units already produced have yet to be accepted by Buyer. Seller similarly reserves the right to re-price if changes involve an increase or decrease in the quantities due or in the time required for performance under the order. Both deferrals and push-outs may be accepted at the discretion of the Seller up to 15 days from the receipt date of Order, and additional charges may result.

12. TERMINATION After the Seller has commenced work or ordered any materials or made any other commitments under this order, it may be terminated or canceled only with the written agreement of the Seller providing for equitable cancellation charges. Such charges shall reimburse the Seller for completed items at the contract price, and/or materials and work-in-process at contract price less cost to complete.

13. PATENT OR TRADEMARK INFRINGEMENTS The Buyer will indemnify the Seller and hold the Seller harmless against any loss, cost, liability, or expenses resulting from infringement or claimed infringement of patents or trademarks resulting from Seller's manufacture of products to Buyer's specifications, whether the claim is upheld or not.

14. EXCLUSION OF MERCHANTABILITY AND FITNESS FOR USE WARRANTIES, LIABILITY LIMITATIONS, AND HOLD HARMLESS REQUIREMENT SELLER DOES NOT WARRANT MERCHANTABILITY OR FITNESS FOR USE AND MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, EXCEPT THAT molds, dies, tools, and parts when completed will meet the physical description specified by Buyer to Seller at the time of quotation or contract or as subsequently changed as confirmed in writing by Seller.

Seller is a manufacturer of stock off-the-shelf enclosures. Seller makes no express warranty or guarantee of product performance. Buyer purchases enclosures to convert them into finished products. As soon as Buyer alters in any way and or assembles the enclosure they become fully liable for the enclosure. The buyer can request return merchandise authorization for a period of up to 10 days after receipt of product for cosmetic defects (e.g. wrong color). The Seller does not warrant or assume liability on any claims for defective material items or services which claims are not made within ten (10) days after the material items or services are received by the Buyer, and Seller’s liability shall be limited to the replacement of such defective items or services.

Seller will not be responsible to Buyer, Buyer's employees, or third parties for personal injury or property damage caused by or incidental to Buyer's use, handling of the sale of goods manufactured or other services delivered by Seller.

Seller will not be responsible or liable in any way for Seller’s errors or omissions or any circumstance for consequential damage or contingent liability.

Buyer agrees to indemnify and hold Seller harmless, defending in Buyers own name all lawsuits and all actions or claims for personal injury or property damage brought by anyone against Seller as a result of or incidental to Buyer's use, handling, or sale of goods manufactured or other services delivered by Seller.

The preceding is the complete allocation of the risks from the Seller's failure to perform. This allocation is recognized by both Buyer and Seller and is reflected in the price.

15. SCOPE There are no understandings, agreements, or warranties, either verbal or written, relative to this quotation or contract that are not fully expressed herein, and no change shall be made in this quotation or contract unless reduced to writing and agreed to by both parties. No statement, recommendation, or assistance made or offered by Seller through its representatives to the Buyer or his representatives in connection with the use of any product or service shall be or constitute a waiver by Seller, other than by communication duly signed by an officer of the Seller, of any of the provisions hereof or change the Buyer's liability as herein defined.